US Business Hours IT Support — Without the US Overhead

Endpoint management, network support, and daily helpdesk for companies with 1–50 employees. We respond in 15 minutes. Flat pricing, no surprises.

9 AM – 8 PM Eastern
15-Min Response SLA
6+ Years Experience

What We Do

Three clear packages. Flat pricing. No "contact us for pricing" games.

Endpoint Onboarding

$149 / device

New hire machine setup, done in 24 hours.

  • Domain join & AD/Entra ID enrollment
  • Email & VPN configuration
  • MDM enrollment (Intune)
  • Software installation
  • Security baseline applied
Get Started

Monthly Helpdesk

$499 / month

Unlimited L1/L2 tickets. Up to 25 endpoints.

  • 15-minute response SLA
  • US business hours coverage
  • Password resets & account issues
  • VPN, email, printer troubleshooting
  • Remote access support
Get Started

Network Health Audit

$599 one-time

Full report delivered in 48 hours.

  • Complete network documentation
  • Firewall rule review
  • Vulnerability assessment
  • Wi-Fi coverage analysis
  • Prioritized remediation plan
Get Started

Built for Small Business IT

You don't need a full-time IT person. You need someone who picks up the phone and fixes the problem.

US Business Hours

9 AM to 8 PM Eastern, Monday through Friday. Your people work, we work.

15-Minute SLA

Not "we'll get back to you." A real response in under 15 minutes, guaranteed.

Flat Transparent Pricing

$499/month. No hidden fees. No per-ticket charges. No surprises on your invoice.

6+ Years Experience

Real hands-on IT support and network infrastructure. Not a call center reading scripts.

What Clients Say

"We had no IT person and were drowning in printer and VPN issues. NetrixIT resolved our first ticket in 8 minutes. We've been monthly clients ever since."

JD
Jane D. Office Manager, Summit Accounting

"The network audit found three open firewall rules the previous IT guy left behind. That report alone was worth 10x the price."

MR
Mike R. Founder, Brightline Realty

"Onboarding a new employee used to take me half a day. Now I submit a ticket and the machine is ready by the time they arrive. Huge time saver."

SL
Sarah L. Operations Lead, Keeler Dental

Start With a Free Network Audit

No contracts, no commitments. We'll scan your network, document everything, and hand you a report. If you like what you see, we can talk about monthly support.

Book Your Free Audit